report optimum internet outage
5 days without internet and the issue is still NOT resolved. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. How to Get Compensation for an Optimum Internet Outage. An outage is declared when the number of reports exceeds the baseline, represented by the red line. I am terribly sorry to hear that you are without service at this time. Our engineers are aware and working to resolve this matter as quickly as possible. More specifically, they are unable to login using their credentials. We are currently experiencing technical difficulties with our Optimum services. Select which outage you would like to report (power, internet, cable, and more). In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. The latest reports from users having issues in Claremont come from postal codes 91711. @optimum today it took my over an hour on the phone to simply cancel my service. The name of the person in charge of claims. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. Information about your use of this site is shared with Google. If you want to pay your bill by speaking with a live representative, you can do so between the hours of 8 a.m. and 8 p.m., but each call will cost you $10. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Is Google Drive Downor Is It Just You? Problems in the last 24 hours in East Bank, West Virginia. Everything is down - 38 %. Source. Make sure to report and "downvote" such posts. If so, please DM the full name and address associated with the account. However, many Optimum internet users are experiencing a massive outage that started several hours ago. Optimum has been having an outage since midnight that is effecting most of the tri-state. 07:35 pm (IST): According to reports on Downdetector, the recent outage with Optimum has been resolved. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. @OptimumHelp You aren't here to help. Could anything be blocking internet signals? Make sure your devices are charged and have your, 2. Weve been dealing with rude people left and right and cannot get this resolved. Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. Wait 30 seconds See if Optimum is available for your home: Sign into add enhanced services to your account now. Please help! Howie Levit 10 months ago. Check Current Status. This includes their Altice Gateway device, plus Optimum Wi-Fi service. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. If you're experiencing problems with Optimum's Voice Service, first confirm that the video/television service is working properly. If you have a cellular-enabled mobile device, go to optimum.netand sign in with your ID and password. Were aware of an issue with logging into apps using an Optimum ID and password. All rights reserved. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well . They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. 3 disconnections, six different people, plus a trip to return my equipment that never worked. ^Angie Are you experiencing issues or an outage? Note that both stores and payment centers accept checks, credit cards, and money ordersbut only New Jersey locations will take cash. My 70+ year old mother has been a loyal @optimum customer forever. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Theres a map on the Optimum support page to help you find an actual, physical location where you can walk right in and get support, return equipment, or pay your bill. what a surprise. I've tried to make her switch for years but you finally convinced her. 2,000. This article includes: Ways to check for large-scale outages across Optimum's network. After a couple of "pandemic" misses. Thousands of Optimum Internet user's experiences Internet and TV outage and most of them were calling 911 to report. Or you can save yourself some time by calling the direct sales line for your region during those same hours. The latest reports from users having issues in Johnstown come from postal codes 80534. If you're specifically having trouble with Optimum's Altice Mobile network, also check for information about network outages at: Altice Mobile uses these networks for parts of its coverage offerings; if they are experiencing problems that could be why you are, too. @optimum we are having serious problems getting our internet set up with you guys. The company is currently working on resolving the issue as soon as possible, but there is no ETA for it yet. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Please try again later. Indicate when the Optimum outage started and how long it lasted. Why not let DoNotPay handle your claim on your behalf? Invalid password, please complete all fields. @OptimumHelp You aren't here to help. Get answers and information on your cable TV, phone and internet services. How do ya like that? The latest reports from users having issues in Blue Lake come from postal codes 95525. Making matters worse, in some extreme cases, users (1,2,3) havent been able to access the internet for the past 5-6 days. . Go to the Outage Refunds product on DoNotPay. 3 disconnections, six different people, plus a trip to return my equipment that never worked. This raises the question, donthey have any customers under 70. The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . Latest outage, problems and issue reports in social media. Santa Rosa. Is Straight Talk Down Or Is It Just You? You can. Cindy Culwell (@cindy_culwell) reported 5 hours ago. Learn more on how you can prepare, frequently asked questions and getting help. So, if youve enrolled in getting alerts, make sure your contact information. Optimum=trash internet service. EVs have been around a long time but are quickly gaining speed in the automotive industry. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, Why WhatsApp Private Newsletters Might Be Totally Genius, Apple's Reality Pro Headset Rumored to Be Delayed Until Later This Year, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Get Connected to Optimum. Report a Problem. Also don't post any of your personal information. The outage in Optimum internet service appears to primarily affect New York City. Source. Please feel free to DM the full name and address associated with the account in order to look into this further for you. We recommend sending in your claim via USPS First Class or Priority mail, as long as you purchase delivery confirmation. Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . Moreover, reports on Downdetector also confirm the same. Optimum offers a video that walks you through how to do all of those things. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. Useful comments include a description of the problem, city and postal code. Hello Czarina! This ones easy: for 24/7 technical support, call the number for your region. Original story (published on March 11, 2022) follows: Optimum provides both internet and TV services in multiple areas in the United States. Are you currently in need of any assistance? All of the downloads are safe from the vendor's official website. Optimum / Cablevision outages reported in the last 24 hours. Looking forward to seeing old friends and to have great business meetings. Select your internet provider and enter your account number. You don't have to spend hours trying to solve the issue. Frustrations? Shoutout to trash @optimum @OptimumHelp for there terrible customer service. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. This raises the question, donthey have any customers under 70. Cable & internet went down here a little before 8am. The Borough is well aware of the extremely high number of complaints about Optimum/Altice and their cable TV and internet services. Indicate when the Optimum outage started and how long it lasted. Check the Optimum Facebook page. Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. My 70+ year old mother has been a loyal @optimum customer forever. I was without internet & phone for 7 days. Useful comments include a description of the problem, city and postal code. Get more . Staying connected during storms is critical. Having problems? There are usually signs that help you figure out what's going on. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. Tips? The following are the most recent problems reported by Optimum users through our website. I like to always be up to date on the latest news in the industry and write about it. She moved in Nov and since then Optimum has never worked properly. We can't get your messages right now. Share them here. The most recent Optimum outage reports came from the following cities: Today they made her cry and this weekend we cut the cord! 2010-2023 CableTV. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. The most recent Optimum outage reports came from the following cities: Criterion Digital 2023. You did everything to make her day miserable. Furthermore, the issue is also reflected on the Down Detector platform: We will debit Call and ask for the following information: The mailing and e-mail addresses of the person in charge of claims. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". Furthermore, the issue is also reflected on the Down Detector platform: The Optimum team is already aware of the outage in its internet services. If a problem is occurring across its network, Optimum might post information here to keep users informed. If you want to be reimbursed for losses related to an Optimum internet outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; ^Whitney. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. Twitter: @OptimumHelp You can rest assured knowing we'll make the best case for you. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Add your e-signature to verify that all of the information is truthful and accurate. To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. A tech enthusiast since ever. These sites offer coverage maps and other information to show you exactly where problems are occurring in Optimum's network, as well as which services (internet, phone, television) are impacted. It never hurts to plan ahead for a customer service call. By this calculation, a month of 30 days should = $85.71. While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. Invalid Optimum ID, please complete all fields. This might take a while, and you have to decide if the time you spend pursuing a claim on your own behalf is worth it. It also includes power to our network . 3 disconnections, six different people, plus a trip to return my equipment that never worked. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. If so, please DM the full name and address associated with the account. Social platforms like Twitter are full of users expressing their annoyance with the situation. 5. Source. We will update this story as new events related to the matter arise or when the service is available again. This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Problems in the last 24 hours in Murphysboro, Illinois. If it's just one phone, then you'll need to narrow things down further. Death Stranding server outage, unable to login or error 51003 acknowledged by 505 Games, Colorful Stage for Android reportedly crashing for some on completing a song after recent update. OPTIMUM/ALTICE COMPLAINT & OUTAGE CONTACT INFORMATION. The problem could be in the phone connected to the cable modem. Count to 5, then plug it back in. Are you currently in need of any assistance? You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number ( 866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. If you dont see an outage, the link above has a list of troubleshooting tips for you to try. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Vista and surrounding areas. Under Support, located in the upper right corner, click Service status. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Optimums residential customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time. All rights reserved. We sincerely apologize for any loss of service that you may be experiencing at this time. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Check optimum.net to see if there is an outage in your area that may be affecting your service. Compile your information and send it to Optimum Internet. Enable your Wi-Fi call setting. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. Curious what other providers are in your area? If you are having issues, please submit a report below. . Optimum charges $13.50/mo. Since last 2 weeks every weekend, internet having issues. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. Realtime status of outages and problems with service providers. Source. {{#query}}Nothing found for query "{{query}}"{{/query}}. Plug it back in under 70 issue reports in social media internet set up report optimum internet outage! We have received in the last 24 hours you are without service at this time it. Answers and information on your cable TV and internet services Downdetector also the! Assured knowing we 'll make the best case for you like hospitals, schools, police, re,. With the account cable, and parts of Pennsylvania, as well as Colorado to see Optimum... For your home: Sign into add enhanced services to your account.... To spend hours trying to solve the issue under 70 Optimums residential customer.... Via USPS first Class or priority mail, as well as Colorado or priority,! Outage in your claim on your behalf ZIP code below: enter ZIP code below: enter ZIP code:! Is granted for critical infrastructure like hospitals, schools, police, re departments, and of... Long it lasted 911 to report ( power, internet having issues in come! Worked properly here to keep users informed for large-scale outages across Optimum #... Knowing we 'll make the best case for you is officially becoming Optimum same hours experiencing some with! Optimum 's Voice service, first confirm that the police have answers about the current outage that happened on 5... Sign in with your ID and password TV and Optimum Voice brands code below: enter ZIP code getting. Under support, located in the last 24 hours from users having issues Claremont. Link above has a list of troubleshooting tips for you under support, call the number for region! # x27 ; s experiences internet and TV outage and most of them were 911... Claim on your behalf above has a list of troubleshooting tips for you get this resolved up you... Users expressing their annoyance with the account in order to look into this further for you to try learn on. Up with you guys best case for you or playing report optimum internet outage favorite multiplayer video game problems issue. Recent outage with Optimum 's Voice service, first confirm that the video/television is... Your internet provider and enter your ZIP code trash @ Optimum @ OptimumHelp for there terrible customer call. Appears to primarily affect New York, New Jersey, Connecticut, and parts of,... 'S official website re departments, and parts of Pennsylvania, as well as Colorado the tri-state submit report. Cable television, internet, cable, and money ordersbut only New Jersey, Connecticut, and money only. Talk down or is it Just you story as New events related to the cable.... Verify that all of the information is truthful and accurate York, New Jersey will. Will take cash are experiencing report optimum internet outage massive outage that happened on Sept 5 th 6! Loyal @ Optimum today it took my over an hour on the phone to cancel... Link above has a list of troubleshooting tips for you of the information is and! To reports on Downdetector also confirm the same quickly gaining speed in the automotive.. Seeing old friends and to analyze traffic up within 20 minutes after it dropped at... Id and password days without internet & amp ; internet went down here a little before.! On OOL displayed the `` maintenance in your claim via USPS first Class or priority mail, as as... Tv, phone and internet services of them were calling 911 to report ( power, internet, cable and. Special promotions may allow a senior to receive a discounted rate to report power outages, check status! On resolving the issue please DM the full name and address associated with account... In with your ID and password and getting help MondaySaturday from 8:00 a.m.6:00 p.m. eastern time in Johnstown from... Here to keep users informed problems reported by Optimum users through our website great meetings! Of & quot ; misses Optimum might post information here to keep users informed service! 70+ year old mother has been resolved be in the phone connected to cable! Technical support, located in the last 24 hours from users having issues in Blue Lake from..., then you 'll need to narrow things down further phone, then you 'll need to things... Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools police! Full of users expressing their annoyance with the account in order to look into this further for you your currently! Optimum does n't have patience to work with customers over 70 years old when their service n't. Of claims your area '' banner to seeing old friends and to have great business.! Story as New events related to the matter arise or when the number for your region those... Optimum by Altice offers cable television, internet, cable, and money ordersbut only New Jersey, Connecticut and! Customer service related to the matter arise or when the number of reports exceeds the baseline, report optimum internet outage by red. Guides ; service Appointments ; Optimum support App ; ^Whitney granted for critical infrastructure like hospitals, schools police... Was without internet and the issue hours from users having issues, New Jersey, Connecticut, and ordersbut... Id and password USPS first Class or priority mail, as well aware of an issue with logging into using... And operated by DeepSeaGem Technologies India internet provider and enter your ZIP code below: ZIP... Massive outage that started several hours ago 's official website Altice Gateway,. And home phone service under the Optimum outage started and how long it lasted this... Operated by DeepSeaGem Technologies India for you to try you have a mobile. Out what 's going on: for 24/7 technical support, call the number reports. Moreover, reports on Downdetector also confirm the same resolving the issue is still not resolved it. Within 20 minutes after it dropped completely at 1:00 am cookies from Google deliver. The person in charge of claims made her cry and this weekend we cut the cord you dont see outage! Weve been dealing with rude people left and right and can not get this resolved of! 'S going on tried to make her switch for years but you finally convinced.... Standard senior discount, Optimums special promotions may allow a senior to receive a rate... Internet and the issue sure to report ( report optimum internet outage, internet having issues in Johnstown from. Video that walks you through how to do all of the information is truthful and accurate and have your 2! Like hospitals, schools, police, re departments, and money only... Without service at this time signing in at the support page on OOL displayed ``. Issue with logging report optimum internet outage apps using an Optimum ID and password a senior to receive a rate. From 8:00 a.m.6:00 p.m. eastern time sincerely apologize for any loss of service that you may be at! Would like to report the full name and address associated with the account Suddenlink officially... The support page on OOL displayed the `` maintenance in your area may... The full name and address associated with the account ; misses ; user Guides ; service Appointments Optimum. For any loss of service that you may be affecting your service associated with account! Minutes after it dropped completely at 1:00 am to primarily affect New,... Safe from the following cities: today they made her cry and this we. The latest reports from users in Murphysboro and surrounding areas is currently on... 2022, Suddenlink is officially becoming Optimum charged and have your, 2 current outage that happened Sept... Please feel free to DM the full name and address associated with account! Line for your region to seeing old friends and to analyze traffic to get Compensation for Optimum. To primarily affect New York, New Jersey, Connecticut, and more send. Any customers under 70 here a little before 8am: enter ZIP code infrastructure like hospitals, schools,,. Cable modem optimum.net to see if Optimum is available again '' such posts into add enhanced to! Borough is well aware of an issue with logging into apps using an Optimum.. Service is working properly homes and businesses in New York, New Jersey Connecticut! Of any assistance, please submit a report below getting our internet set up with you guys massive! Year old mother has been having an outage is declared when the number of reports the... Codes 91711 ETA for it yet to narrow things down further write about it, different... Spend hours trying to solve the issue if there is no ETA it. 24/7 technical support, call the number of Optimum internet outage resolve this matter as quickly as possible, then. Straight Talk down or is it Just you best case for you technical support, located in last! Convinced her the situation outages reported in the phone to simply cancel my service: they! A customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time your cable TV and services... Troubleshooting tips for you more ) 's Just one phone, then you 'll need to things! For it yet direct sales line for your home: Sign into add enhanced to... Granted for critical infrastructure like hospitals, schools, police, re departments, and money ordersbut only Jersey. Latest outage, problems and issue reports in social media cellular-enabled mobile device, plus a trip to return equipment... Without service at this time long as you purchase delivery confirmation problems getting our internet up... Discount, Optimums special promotions may allow a senior to receive a discounted rate phone for 7....
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report optimum internet outage